The MARP booklet includes details about which of the following?

• A. details of the Money and Advice Bureau only.
• B. details of a regulated entity's mortgage arrears resolution procedures.
• C. details of the title of a property.
• D. details of a loan offer.

Answer: (B)

Mortgage Arrears Resolution Process communications are used to outline how a regulated lender deals with borrowers who are in mortgage arrears. The MARP booklet is the official document that explains the lender’s mortgage arrears resolution procedures, including what steps will be taken, what options are available to the borrower (such as payment plans or restructuring), what evidence may be required, the timeframes involved, and how to engage with the lender. It’s designed to help borrowers understand the process, know what to expect, and access support or independent advice if needed.

This topic isn’t about the Money and Advice Bureau (or similar external bodies), the title of a property, or the terms of a loan offer. Those areas relate to different aspects of lending or property law, not the arrears resolution process that the MARP booklet covers.